Frequently Asked Questions

Everything you need to know about your Excalibur Sports gear.

How long does shipping take for heavy gym equipment?

Standard shipping for gym equipment and heavy gear typically takes 5-7 business days. Smaller accessories and apparel usually arrive within 3-5 business days.

What is your return policy for worn athletic apparel?

For hygiene reasons, we only accept returns on apparel that is unworn, unwashed, and still has the original tags attached within 30 days of purchase.

Do you offer a warranty on Excalibur Sports equipment?

Yes, all Excalibur branded hardware and weightlifting equipment comes with a 1-year limited warranty against manufacturing defects.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts, as athletic fits can vary between collections.