Returns & Exchanges
At Excalibur Sports, we want you to be fully satisfied with your gear; if your equipment doesn't meet your performance standards, you can return it within 30 days of purchase. All returned items must be in their original, unused condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage to sports equipment during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in your email and affix it clearly to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the gear, your refund will be processed within 5-7 business days.
